The newest state Stay At Home order relaxed a few restrictions, including those on libraries, which is great news if you were starting to get a little bored or stir crazy. We already told you about ways to access e-books, but that’s not ideal for everyone and the Milwaukee County Federated Library System allows card holders to check out so much more than books. Many branches also offer videos, DVDs, cassettes, CDs, board games, puzzles and more. And now you can order those items online or via the telephone and get touch-less, curbside pickup.
If you don’t already have a library card, not to worry. All Milwaukee County residents can sign up for an e-Card which provides access to resources like hoopla or OverDrive/Libby as well as hard copy materials. You can fill out the online form here and you’ll instantly receive a digital card. You’ll want to set it up with a PIN on the library website here so you can create an account to check out items.
At the moment, the branches are all limited to their own supply and will not be transferring materials among branches, but if already have items on hold, those will be available to be picked up. Use the library system’s online card catalog system – CountyCat – to see what materials are available to you and reserve items online. As this is a constantly-evolving situation, make sure you check each library’s website for updates.
Milwaukee County Federated Library System Branches
Milwaukee city library branches are still closed, but 12 area branches are now open for curbside pickup, with two more branches planning to join them during the first week of May. Check out below for all the details about each branch and how they’re handling this process:
Brown Deer Public Library. Curbside pickup starts 4/24/2020 from 1 pm to 5 pm every weekday. There will be a temporary limit of 10 items per day (not counting existing holds on the hold shelf). To schedule a pick up, call 414-371-2969. They won’t do same-day pick ups. When you arrive at your scheduled time, your items will be left in a designated spot for you and they ask you don’t retrieve them until the staff member returns inside.
Cudahy Family Library. Curbside pickup starts 4/24/2020. To reserve materials, call 414-769-2244 or email email@example.com. Be sure to include your name, library card number, and contact information with your request. Once they verify they have the materials you need, they’ll set up an appointment for you to pick them up at the west side delivery entrance (next to the book drops). When you arrive for your pick up, call (or use the intercom if you do not have a phone). They’ll bring your materials outside for you to retrieve them. Make sure you stay at least six feet away and if another pickup is occurring when you arrive for your appointment, please wait in the parking lot until the area is clear. You can use the drop boxes at any time. The branch pick up hours are Monday-Thursday 10 am – 6:30 pm; Friday 9 am – 5:00 pm and Saturday-Sunday 12 pm – 4 pm.
Franklin Public Library. Curbside pickup begins 4/27/20 10 am – 8 pm Mondays and Thursday, 10 am – 5 pm Tuesday, Wednesday and Friday. Call 414 425-8214 to schedule a pickup. The book drop is now open.
Greendale Public Library. Curbside pickup begins 5/1/20 by appointment only. Phone inquiries and pickup scheduling begins 4/29/20. Pick up will be available 12 pm – 6 pm Monday-Thursday, 12 pm – 5 pm Fridays and 10 am – 2 pm on Saturdays. Please call 414-423-2136 during these hours to request available Greendale library items and a pickup. Checked out items can be returned to the book drop at any time.
Greenfield Public Library. Curbside pickup begins 4/27/20. The service is offered by appointment only from 11 am to 3 pm. Patrons may phone 414 509-2134 to make a reservation during those hours.
Hales Corners Library. Requests are for Hales Corners materials only. To place a request, send an email to firstname.lastname@example.org including the title(s), your name, your library card number, and contact information. You can also all 414-529-6150, ext. 0 to leave a telephone message with your name and phone number. A staff member will call you back. You will be notified by email or by phone when your hold is ready. Pick-up hours are Monday through Friday, 10 am to 2 pm, weather permitting.
Shorewood Public Library. They are only taking reservations via phone. Call 414-847-2670 to request up to five items. You’ll schedule a pick up at the same time. Call again when you arrive and they will bring your items to you. They have a podcast episode explaining the process on the website. The book drop is open at this time. Pick-up hours are Monday and Wednesday from 9 am – 2 pm, Tuesday and Thursday from 2 pm – 7 pm and Friday and Saturday from 10 am – 3 pm.
South Milwaukee Public Library. Call 414-768-8195 or email email@example.com with your name, phone number, card number and the materials you are requesting. Park on 10th Avenue in front of the library doors when arriving for pick-up. Hours are Monday, Tuesday, Thursday and Friday from 10 am – 5 pm and Wednesday from 11 am – 6 pm.
St. Francis Public Library. They are limiting pick-ups to five items. Call 414-481-7323 or email firstname.lastname@example.org to request adult materials or email@example.com to request youth materials. Park in a designated spot in the parking lot and call the library to let them not what number spot you’re in. They’ll bring your items out to you. Pick-up hours are Monday, Wednesday and Friday from 10 am – 3 pm and Tuesday and Thursday from 2 pm – 7 pm.
Wauwatosa Public Library. Call 414-471-8484, ext. 3 Monday through Friday 9 am – 5 pm or fill out this form to request up to five items. Schedule a pick-up time here. Pick-up times are Monday – Friday: 9:30 am – 4:20 pm, Wednesday until 6:30 pm.
West Allis Public Library. To place requests, call 414-302-8500 or fill out this form. When picking up, call 414-302-8503. Staff will leave the items on a table that is between the parking lot and the entrance. Don’t retrieve your items until the staff member has returned inside the building. Pick-up times are Monday through Friday, 10 am – 5 pm and Saturday 10 am – 2 pm.
Whitefish Bay Public Library. They will take calls for requests at 414-964-4380 Monday, Tuesday, Thursday and Friday from 10 am – 6 pm and Wednesday from 12 pm to 8 pm. Pick-up times are Monday, Tuesday, Thursday and Friday from 12 pm – 4 pm and Wednesday from 3 pm to 7 pm. Bring your own bag and stay across the street form the front entrance until your assigned time. Show your library card through the window to a staff member and then proceed to your designated slot number to pick up your items.
There are a number of suburban libraries that are not a part of the Milwaukee County Federated Library System but are still doing curbside pick up. Many of these branches use different check out systems, so make sure you check their website for all the details.
Brookfield Public Library. They are only checking out physical materials to current card holders. People with temporary e-cards can only borrow digital materials. Library staff will begin contacting patrons with holds starting April 27 to schedule pick-up times. Pick-up appointments will start Thursday, April 30. Call 262-782-4140 option 3 or 1 to schedule your pick-up time. Pick-up hours are 10 am – 5 pm Monday – Saturday.
Elm Grove Library. Procedures for curbside pick up will be posted this week, so check the website for more information. Curbside pick-up for existing holds placed prior to April 24 will begin this week. Library staff will be contacting patrons to schedule specific pick-up times. New hold requests by phone will begin on May 4th with pick-up beginning May 5th.
Germantown Community Library. Place your items on holds through the Monarch Catalog, Monarch2Go app or by calling the library at 262-253-7760. You will be notified via email, text or phone when your holds are ready for pickup. Call the library to schedule a pick up time.
Wait in your car until you are in the 1st position. Then exit and go to the front door. Look for the bag with the last four digits of your library card barcode and the first three initials of your last name. All items will be due June 1. There is a video on the process and another showing how to request items online on their website. Pick-up times are Monday through Thursday 10 am – 7 pm; Friday and Saturday 10 am – 3 pm.
Menomonee Falls Library. Email firstname.lastname@example.org or call 262-532-8920 with your name, library card number, and the title, author, and format (e.g., Large Print, Playaway, etc.) of the items you want to be held. Your online account will be updated when materials are ready and then you can use that system or call to schedule a pick-up time. You will be asked to show your library card through a window in order to pick-up your requests. There is a video on the website to show the process. Pick up times are Monday through Thursday, 10 am – 6 pm and Friday: 10 am – 4 pm.
Mequon-Thiensville Library. You can reserve materials online or call 262-242-2593. The library staff is also available to browse and select items for you if you provide them information about what you’re looking for. You’ll be notified your materials are ready for pick up via phone or email. Call the library to schedule a pick-up time. Have your library card ready. Holds must be picked up within a week of the request. Pick-up hours are Monday through Friday, 10 am – 6 pm. This is also when the book drop will be open.
Muskego Public Library. Curbside pick-up starts May 2. They are only checking out physical materials to current card holders. People with temporary e-cards can only borrow digital materials. Call 262-971-2100, email email@example.com or reserve materials online. Check the website for updated information.
New Berlin Public Library. They will release instructions for curbside pick up on April 28. Check the website for more information.
Waukesha Public Library. Request items using their online system by calling 262-524-3682 for adult items and 262-524-3692 for children’s items. You’ll be notified your holds are ready in your online account and you can schedule an appointment there or by calling the library.For pick-up, enter the parking lot from Maple Avenue and pull up to the front entrance. Call 262-524-3684 to let them know you’ve arrived and your materials will be brought out. Wait until the staff member has gone back inside and then retrieve your materials. Pick-up times are Monday through Friday 9 am to 6 pm.